Time Management
Does the amount of work facing you each day overwhelm you? Do you ever lose time and money because of disorganization? Would you like to exert less effort doing your work and have more free time? Would you like to be on top of your responsibilities and have less stress? Then you can benefit from time management.
The software tools and personal skills we explain will help you become highly effective, by showing you how to identify and focus on the activities that give you the greatest returns. Investing in these time management activities will actually save you time, helping you work smarter, not harder. What's more, these same techniques help you beat work overload – a key source of stress.
No matter who you are, you will only have a certain amount of time do get something done. The RepairNet schedule will allow you to develop a systematic time frame which will allow your employees to complete the job on time. Since all employees can see their own schedule, communication time is practically eliminated.
There are programs for accounting, programs for reporting, programs for management, efficiency reports, customer retention, and the list goes on. Yet the schedule and the work order are the main part of your business. Without the schedule and the work order, you would have no sales. If these areas are the heart and soul of business, then why is it that no one has paid much attention to making it the most efficient profit center of the shop?
You would be amazed at how many steps are involved from booking an appointment to the customer picking up the vehicle. Before developing the system, we actually took a piece of paper and followed it around the shop from beginning to end. We were astonished with the findings. That same piece of paper, greasy and messy, went back and forth in and out of the shop with a total of 17 separate steps. It wasn’t hard to see where the problem was.
What do the 17 steps cost you as a shop owner? Money. Lots and lots of money. We have been able to reduce the amount of time it takes from booking an appointment to customer pick-up by more than 50%.
