Communicating

One of the features of the RepairNet system is a built-in communications module. This module is displayed directly on the main page and integrates into the schedule and the work order. It is very easy to use and has helped us save time and above all - money.

We have found that proper communication in a repair shop is vital to creating happy customers. No organization can succeed or progress, build reputation, and win friends and customers without effective communication skills.

Ineffective communication results in bad business. At least 3 goals of communication are to build trust, give great service, and win favorable references. In fact, effective communication is the foundation for the employee, management, and customer relationships. An efficient system of communication is the catalyst for clear understanding, good production, and a healthy business atmosphere. It is proven, again and again, that profit and prosperity is the reward for those who use an effective system of communication.

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Solution Details

Testimonials

"I have been using the RepairNet system for 5 years now. In all Honesty, I am so happy the way my shop runs now I could never go back to the old way I did things- not even for 1 hour. In my busy shop I used to have up to 3 service writers to keep up with the flow. Now I have been easily running my business with one counter person. Another key feature for me is the fact that I can see how my business is doing from any location - even on my mobile phone."

"I have been using the RepairNet system for my 2nd year now. This company really cares about making an excellent system. New features to make life easier seem to happen on a monthly basis. My shop and technicians love the scheduling and work order system. I get more work done in a lot less time - and that makes me more money! I also love the free website and customer retention system. I never knew how many people rely on the internet to find a repair shop".


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