Training, Speaking & Consulting

RepairNet offers both online and on-site training, speaking and consulting services in many areas of doing business. Our Training Ranges from making your website more effective to training employees on productivity and customer service. We offer both online training and on-site training programs.

Education

Training

Online Video Training

A very cost-effective method to train your executives or staff members. We utilize video, audio,telephone (both individual and conference), as well as questions and answer forums and email.

In-House Training

Nothing is more effective than having an expert available to your team to answer questions and teach what is required in your specific case. Our team has many years of experience in their various areas and can help you focus on a specific project or particular area of weakness you may have.

Personal Training

We can also split the training into smaller portions and work with individuals within your company. For example we can help the person who updates your website understand the search engines better and what factors make your website more effective in generating more business, or we could work with sales or marketing individuals and help them use web and social media tools more effectively. We could also work with your employees to help them in the areas of productivity and customer service.

Latest Businesses We Are Currently Working With

Training Fees on location

The fee for training employees at your location (Fraser Valley) are $1500.00 per employee plus HST and includes all training workbooks and materials.

Training course outline

Module 1: Business to Business Networking
Module 2: Meeting & Greeting Customers
Module 3: How to effectively Schedule Appointments
Module 4: Handling Customer Complaints
Module 5: Completing Work Orders to Maximize Profits
Module 6: Customer Reminders & Customer Relationship Management
Module 7: Forward Appointment Booking
Module 8: Completing Thorough Customer Recommendations
Module 9: Employee Communication Skills
Module 10: Completing manual Inspections
Module 11: Inventory Management
Module 12: Completing Check sheet Inspections
Module 13: Using Time clocks for productivity
Module 14: Ordering Parts & Using PO Numbers
Module 15: Using Internet Shortcuts and Navigation Methods

RepairNet Business Solutions LTD understands that training may be eligible for funding by the Ministry of Advanced Education & Labour Market Development's Workplace Training for Innovation Pilot Program (WTIP). Eligible funding is for up to 50 employees to a maximum of $5000.00 or $1500.00 per employee.Funding is made available only to small businesses (less than 50 employees) registered in the province of British Columbia, Canada.

For more information, please visit the WTIP website www.aved.gov.bc.ca/workplace_training_program
or
contact the Ministry of Advanced Education & Labour Market Development's Workplace Training for Innovation Pilot Program (WTIP) toll-free at 1-877-365-5757.

RepairNet Business Solutions LTD is one of many training providers. A key goal of the WTI program is that employers have the freedom to choose the training that makes most sense for their business. Please see this bulletin for more information: www.aved.gov.bc.ca/workplace_training_program/docs/bulletin.pdf

Speaking

Presentations

The RepairNet Business Solutions team can develop a presentation for your company or group on Internet strategy, website effectiveness, productivity and customer service. Our presentations are customized for each client’s needs and can be as basic or complex as needed depending on your staffs skill level and needs.

Consulting

Perhaps the most important thing of all in any Business is the strategy and planning needed at the beginning of the program and the consistent review and monitoring needed throughout the process. A weekly, monthly or quarterly meeting to evaluate progress, make changes if needed and to adapt to changes in the marketplace and even the Internet itself (Social Media for example) is invaluable to achieve business success.

The RepairNet Team is available to train, speak and consult on the following topics:

Business to Business Networking
Meeting and greeting Customers
How to effectively Schedule Appointments
How to complete Work orders & Procedures to maximize profits
Sending Customer reminders & Customer Relationship Management
Forward appointment bookings
Completing thorough customer recommendations
Employee Communication skills
Website Effectiveness
Search Engine Optimization including Google Local Search (Google Places)
Pay-Per-Click advertising with Google AdWords
Advertising Budget Re-Allocation from traditional media like Yellow Pages to newer online media
Mobile Marketing
Integrating Your Business and Internet Marketing